Privacy policy

Last updated: 27/01/2025

At [Your Company or Website Name] (hereinafter referred to as “we,” “our,” or “the company”), we are committed to protecting the personal data of users who interact with our website. This privacy policy explains how we collect, use, and protect the information provided through our contact form, in compliance with the General Data Protection Regulation (GDPR) and other applicable regulations in Spain.

1. Data Controller

Controller Name: Packfrost
VAT/NIF Number: B05559166
Address:Calle Doñana, 1, La Alcayna, Murcia.
Email: pedidos@packfrost.es
Phone: +34 676 610 892

2. Data We Collect

Through the contact form on our website, we collect the following personal data:

  • Name and surname.
  • Email address.
  • Phone number.
  • Company (optional).

Purpose: This data is used exclusively to respond to inquiries made by users, provide the requested information, and maintain communication necessary to address those inquiries.

3. Legal Basis for Processing

The processing of personal data is based on the consent provided by the user when completing and submitting the contact form. This consent can be withdrawn at any time (see section 7).

4. Data Retention

We will retain personal data only for as long as necessary to fulfill the purpose for which it was collected or until consent is withdrawn. Afterward, the data will be securely deleted.

5. Data Sharing

We do not share or transfer personal data to third parties, except where required to comply with legal obligations.

6. User Rights

As a user, you have the right to:

  • Access your personal data and obtain information about how we process it.
  • Rectify any incorrect or incomplete data.
  • Request the erasure of your data when it is no longer necessary for the purposes for which it was collected.
  • Restrict processing of your data under certain circumstances.
  • Object to the processing of your data.
  • Port your data to another controller, where applicable.

To exercise these rights, you can contact us by sending a request to:
Email: pedidos@packfrost.es
Postal Address: Calle Doñana 1, 30507

Please include a copy of your ID or equivalent document to verify your identity.

Additionally, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated: www.aepd.es.

7. Withdrawal of Consent

You can withdraw your consent at any time by sending a request to [Contact Email Address]. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

8. Data Security

We are committed to protecting your personal data by implementing appropriate technical and organizational measures to prevent unauthorized access, loss, alteration, or improper disclosure.

9. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time to comply with legislative changes or new website functionalities. Updates will be published on this page, indicating the date of the last revision.

If you have any questions or concerns about this privacy policy, do not hesitate to contact us at pedidos@packfrost.es

Scroll to Top